At Home Plate Vendor, we are committed to protecting the data of our partner restaurant owners in accordance with best practices and privacy standards.
1. Data We Collect
We collect the information needed to create, verify, operate, and manage vendor restaurant accounts, including:
- Account Data: Name, phone number, email address, and encrypted password.
- Business Data: Restaurant name, restaurant logo, address, geolocation, and opening hours.
- Verification Data (KYC): ID card photos, commercial registration number and document, tax card number, and tax card photo.
- Operational Data: Kitchen photos, order data, and customer reviews.
2. Purpose of Data Collection
We use this data to:
- Create and activate your restaurant account.
- Verify identity and ensure legal compliance.
- Display your restaurant to customers inside the app.
- Manage orders and business operations.
- Transfer earnings, when a transfer system is available.
- Improve service quality.
- Prevent fraud or illegal activities.
3. Data Sharing
We do not sell or rent your data to any third party. Some data may be shared only when needed to operate the service, including with:
- Customers, such as restaurant name, photos, menu, and reviews.
- Delivery agents, such as pickup location and order details.
- Payment service providers, to process payments and transfers.
- Legal authorities, when required by law.
4. Data Protection
We apply security measures to help protect your data, including:
- Encryption of sensitive data.
- Protection of photos and documents.
- Access controls and monitoring to reduce unauthorized access.
5. Data Retention
- Your data is retained for as long as your account remains active.
- Some data may be retained for legal, accounting, security, or operational purposes.
6. Vendor Rights
You have the right to:
- Edit your account and business data.
- Request account deletion.
- Request review or update of submitted documents.
7. Verification and Review
Submitted documents are reviewed before account activation. Home Plate may reject or suspend an account in cases of:
- Incorrect data.
- Unclear documents.
- Violative or suspicious activity.
8. Amendments
We reserve the right to modify this Privacy Policy at any time. Users will be notified of important changes.
9. Contact Us